At Ednx CleverLearn Solutions LLP, accessible from https://www.Cleverlearn.in/, protecting the privacy of our visitors and users is our top priority. This Privacy Policy outlines the types of information we collect, how we use it, and the choices available to you regarding our collection and use of your data.
This Privacy Policy complies with the General Data Protection Regulation (GDPR), India’s Digital Personal Data Protection (DPDP) Act 2023, Information Technology Act, 2000 (IT Act), and California Consumer Privacy Act (CCPA), among other relevant privacy regulations. By using our website, you consent to the data practices described in this policy.
1. DEFINITIONS
- "We", "Our", and "Us" refer to Ednx CleverLearn Solutions LLP, the entity that owns and operates the website.
- "You", "Your", "User" refers to natural and legal individuals using our Platform.
- "Third Parties" refers to applications, companies, or individuals apart from the User and Us.
- "Platform" refers to www.Cleverlearn.in.
- "Personal Information" refers to any identifiable data such as Name, Email, Mobile Number, Address, IP Address, etc.
2. INFORMATION WE COLLECT
We collect the following types of data:
2.1 Personal Data:
- Name, Email Address, Mobile Number, Age, Address, Course Preferences, Password, etc.
2.2 Tracking & Technical Data:
- IP Address, Device ID, Browser Type, OS, Session Data, Referral URLs, and Site Navigation Patterns.
- Cookies & Analytics Tools (Google Analytics, Facebook Pixel, etc.).
2.3 Transactional & Communication Data:
- Messages sent via contact forms, customer support interactions, and marketing preferences.
We collect this information for the following purposes:
- To provide educational services, personalized recommendations, and customer support.
- To improve user experience and website performance.
- To comply with legal and regulatory requirements.
- To communicate offers and service-related updates (users can opt out anytime).
3. LEGAL BASIS FOR PROCESSING DATA
We process personal data based on:
- Consent: When you provide explicit permission (e.g., signing up, subscribing to newsletters).
- Contractual Necessity: When processing is required to fulfill a contract (e.g., providing educational services).
- Legal Obligation: When required by law (e.g., fraud prevention, tax compliance).
- Legitimate Interest: When processing benefits both you and us (e.g., analytics, security improvements).
4. HOW WE COLLECT DATA
- Directly: When you provide information while signing up, filling out forms, or communicating with us.
- Automatically: Via cookies, tracking tools, and analytics when you interact with our website.
- From Third Parties: When legally shared with us by partners, affiliates, or data processors.
5. HOW WE USE YOUR INFORMATION
We use your data for:
- Providing and improving our services.
- Personalizing user experience and course recommendations.
- Sending important account updates, newsletters, and promotional content (with opt-out options).
- Complying with applicable laws and preventing fraud.
We do not sell your personal data to third parties. However, we may share it with:
- Service Providers (hosting, analytics, marketing platforms) under strict confidentiality agreements.
- Law Enforcement Authorities when legally required.
- Affiliated Businesses for providing integrated services.
6. COOKIE POLICY & TRACKING TECHNOLOGIES
We use cookies and similar tracking tools to:
- Store user preferences and session data.
- Track website performance and improve user experience.
- Display targeted ads based on user activity (Google Ads, Facebook Ads, etc.).
Users can manage cookie settings via browser preferences.
7. YOUR RIGHTS (GDPR, DPDP Act, CCPA)
Depending on your jurisdiction, you may have the following rights:
- Access & Download Data: Request a copy of your personal data.
- Correction: Request correction of inaccurate information.
- Erasure (Right to be Forgotten): Request deletion of your personal data.
- Withdraw Consent: Opt out of data processing for marketing.
- Object to Processing: Restrict processing in specific situations.
To exercise any of these rights, email us at mail@cleverlearn.in.
8. DATA RETENTION & SECURITY
- We retain personal data only as long as necessary for its intended purpose.
- We implement industry-standard security measures to prevent unauthorized access, loss, or misuse.
- No data transmission over the Internet is 100% secure. Users are advised to keep their login credentials confidential.
9. THIRD-PARTY LINKS & INTEGRATIONS
Our website may contain links to external websites. We are not responsible for their privacy policies. Users should review third-party privacy policies before sharing information.
10. CHILDREN'S PRIVACY (COPPA COMPLIANCE)
Our platform is not intended for children under 13. If we discover that a child’s personal data has been collected, we will delete it immediately.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. The latest version will always be available at www.Cleverlearn.in. Continued use of our platform implies acceptance of the updated policy.
12. CONTACT US
For privacy-related inquiries, please contact us at:
Ednx CleverLearn Solutions LLP
Unit 101, Oxford Towers, 139, HAL Old Airport Road
Kodihalli, H.A.L 2nd Stage, Bangalore North - 560008